The website offers affordable international freight rates through LCL sea transport from well-known U.S. consolidators. The real-time ocean quote tool above is designed for transporting boxes and crates from the United States to overseas destinations.

Should you protect your investment when shipping from the U.S. overseas?

Most consignments shipped from the States arrive at their destinations in good condition, without damage or loss.

However, you may want to consider securing maritime cargo coverage and obtaining a valid policy for your overseas shipment to provide added financial security.

You can indemnify your shipment with any provider that offers overseas shipping coverage. Otherwise, you can request that we obtain an official certificate for your transported items on your behalf through our online freight calculator.

If you select this option, the protection fee will be added to your total ocean freight costs. When your freight departs the U.S., you will receive your proof of coverage along with our final invoice.

Consider various marine protection options when exporting goods from the USA.

'All risk' and 'Total loss' options

The 'All-risk' policy for ocean transit from the USA covers any possible loss or damage to your international shipment during the voyage, including fire, water damage, theft, partial loss, breakage, and other similar incidents. It is the most encompassing indemnity available in the international maritime industry.

The 'Total loss' tier only applies to complete losses. That means you can get a payout only if your entire shipment is lost or destroyed. It does not cover partial impairment or damage.

Unless stated in your shipping documentation, by default, such certificates obtained on the shipper's behalf are under the 'All risk' policy. However, THE 'ALL RISK' POLICY APPLIES TO PROFESSIONALLY PACKED MERCHANDISE ONLY.

Please remember, 'All risk' policies apply to inventory shipping from the USA in the original manufacturer's packaging or professionally packed by certified parties that can provide proof of the professional packing. Certain conditions* may apply. IMPORTANT TO UNDERSTAND!: NON-PROFESSIONALLY PACKED GOODS TURN AN 'ALL RISK' POLICY INTO A 'TOTAL LOSS' POLICY.

What to do if your cargo is damaged or lost

If your consignment is damaged or lost during international sea shipping, here’s what you need to know and do:

Step 1: Know Your Protection Level

Before filing a claim, check:

• Do you have “All Risk” or “Total Loss” coverage?
• What is your deductible (the amount you pay before a claim payout kicks in)?

Important: Who Handles the Claim?

AMID Logistics is not an indemnity provider. We are a U.S.-based freight forwarder. While we can assist you in obtaining maritime protection on your behalf, we do not handle claims for damaged or lost merchandise. Do not send damage or loss claims to AMID Logistics.

Step 2: Where to Send Your Claim

There are three possible scenarios:

1. You Obtained Coverage Through AMID Logistics

If you asked us to obtain protection on your behalf, and the policy was issued through one of our partners:

• Your claim will be handled by the underwriter’s claims office in the country where the incident occurred.

• The certificate lists their contact information and that of their branch in the USA. Check your policy documents and contact the listed claim agent.

2. You Secured Protection Independently (Not Through AMID)

If you used a third-party coverage provider:

• You must contact your chosen provider directly. They will guide you through their specific claim process.

3. You Didn't Secure Coverage for Your Goods:

If your cargo was not protected, and it was damaged or lost:

• You should file a claim with the agent or terminal that released your shipment at the destination. They will give you a damage claim form. Please note: carrier liability is limited. This means they may only cover part of your loss, not the full commercial value.

Summary

• Protected through AMID: Use the contact on your policy certificate

• Indemnified independently: Contact your provider

• Not covered: File a claim with the release agent at the destination