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Freight from the USA

The Frequently Asked Questions on shipping goods from the USA

Manage your shipping from the United States from any location in the world. Watch this three minutes video on YouTube about the online freight calculator.

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This website is the version of InternationalShippingUSA.com for the view on mobile devices

1. What is LCL freight shipping?

2. Self-delivery or Pickup?

3. Step-by-step guide

4. 75% deposit

5. Where do I deliver my cargo?

6. What is the Express Release Bill of Lading?

7. Can I amend my Bill of Lading?

8. What is a Cubic Meter and W/M?

9. Should I palletize my boxes?

10. Maritime insurance

11. Transit Time in sea freight

12. Are there any hidden costs in quotes?

12A. What are DESTINATION CHARGES?

12B. What is SED?

12C. Shipping from the USA a partial cargo

13. Charity shipment from the USA

14. How can I cancel my shipment?

15. What if I don't pay your invoice?

16. What documents should I submit?

17. I’m not in the USA. I ship remotely

18. The policy on  PayPal payments

19. Payments by copies of checks or money orders

 

1. What is LCL shipping? / FAQ

See the answer on this web page

 

2. Self-delivery or Pickup? / FAQ

See the answer on this web page

 

3. Step-by-step guideFAQ

See the answer on this web page

 

4. 75% depositFAQ

See the answer on this web page

 

5. Where do I deliver my cargo?FAQ

The database for this online calculator contains thousands of freight rates from different ocean freight carriers and U.S. domestic cargo transportation companies. Each carrier has particular freight terminals within certain city-zones listed on our website. You should see an address of freight terminal selected on your particular shipment in the price quotes obtained in our online freight calculator.

However, freight terminal addresses for your cargo delivery and the phone number must be re-confirmed in the email with our shipping instructions that you will receive upon your booking and deposit. That's because, at the time of scheduling your international shipment, we must reconfirm with carriers the most recent data related to your shipment with us. The cargo delivery address in our shipping instructions may differ from an address that you see at a time of quoting in our online freight calculator.

Please keep in mind that international shipping of cargo from the USA overseas is a quite complex process. Each international shipment is unique. To eliminate any confusion or mistakes, you MUST NOT consider that the information automatically received at a time of quoting online or over the phone is enough to begin international shipping. Particularly the cargo delivery address. All information related to shipping your goods from the U.S. overseas must be reconfirmed in our email with shipping instructions.

 

6. What is the Express Release Bill of Lading?FAQ

See the answer on this web page

 

7. Can I amend my Bill of Lading?FAQ

After received your sea freight Bill of Lading, you have to carefully read it and ensure that all the information in the BOL is accurate. If you see any mistakes or typos, immediately contact us and request to correct.

If for some reason, you delayed, but request an amendment while your shipping from the USA goods are still on the way to the destination, then it should be possible to request the ocean freight cattier to amend your BOL. The carrier may charge you for the amendment.

However, as soon as your shipping goods are reached the port of entree, any amendments in your BOL become quite complex and may not always be possible. Even if it is possible, a significant amendment fee may apply.

Once again, please: We strongly suggest that upon receipt of your BOL, you carefully read all the information in the BOL. If something needs to be changed, then immediately contact us and ask to correct it.

Please keep in mind that the information that you are entering at a time of booking will be automatically transferred to your bill of lading. While submitting documents online and receiving our responses and updates, you should have several times the opportunity to verify and correct the initially entered data.

In case if you will need amendments after your cargo has arrived at the destination, we suggest you contact your ocean freight carrier's destination agent first. It may be possible to re-issue your Bill of Lading at the destination. If this is not possible, then contact us. We will attempt to work on these amendments on your behalf.  Since such amendments are time-consuming, AMID's amendment's processing fee may be added on top of the ocean freight carrier's amendment fee.

LETTER OF INDEMNITY:

If, during your international shipping from the USA, a set of original sea freight bills of ladings is required, but it needs to be amended or has been lost, then the international ocean freight carrier may request a LETTER OF INDEMNITY. Here is the link with a sample of LETTER OF INDEMNITY used in international shipping cargo from the USA.

 

8. What is a Cubic Meter and W/M?FAQ

  • In respect of international cargo transportation LCL, a cubic meter is a measurement of volume, equal to space in a 40-foot sea freight container that is one meter wide, one meter long, and one meter high.
  • One metric meter ~ 3.28 metric feet.
  • ONE CUBIC METER ~ 35 CUBIC FEET

You may find more about a cubic meter in respect of shipping cargo from the USA LCL on this web page

W/M (or wm) is the abbreviation for Weight or Measurement, whichever is greater. W/M represents the cargo density limit. Typically per Cubic Meter. You can find more about w/m in respect of shipping goods from the USA LCL on this web page

 

9. Should I palletize my shipping boxes? / FAQ

See the answer on this web page

 

10. Maritime insurance / FAQ

See the answer on this web page

 

11. Transit Time in sea freight / FAQ

See the answer on this web page

 

12. Are there any hidden costs in quotes? / FAQ

There are NO hidden costs price quotes obtained in our online freight calculator. Your ocean freight carrier's rated bill of lading will verify the total freight charge based on the actual weight/measurements of cargo that you shipped, provide the surcharges break, and other carrier's fee related to your shipment (if any).

The only exception that may lead to a discrepancy is a GRI (Carrier's General Rates Increase) that occurred between the day when a shipment was booked and the day when cargo departed from the USA. Such situations are extremely rare. If it does happen, then we will inform our customers as soon as possible, and work on the issue on a case-by-case scenario basis. Note that unless a customer insists on a clarification, small discrepancies up to +/- $25 may be ignored. 

However, INTERNATIONAL SHIPPERS MUST BE AWARE OF GENERAL STANDARDS IN INTERNATIONAL CARGO TRANSPORTATION. Particularly in shipping freight from the USA LCL. I.e., to understand what is covered in a price quote obtained. That's why, if you are a first-time international shipper and/or are not familiar with common shipping procedures in international cargo transportation LCL, then WE STRONGLY RECOMMEND READING FAQ AND REFERENCES PUBLISHED ON THE WEBSITE before starting your international shipment.

Price quotes automatically obtained in our online freight calculator are valid for shipping from the USA regular cargo LCL and based on weight/measurement information at the time of quoting and booking. 

Below is a recap on charges that MAY NOT be covered in a price quote obtained online.

I. PICKUP. Pickup rates depend on the type of pickup location and kind of commodity. When a shipper requests a quote/booking, he/she must select the appropriate option on the type of pickup location and the kind of commodity. Selecting an incorrect option may result in a price change.

A residential or business with limited access pickup is a curbside-service. LTL pickup drivers are picking up properly packed cargo located on ground level from a driveway, front porch, garage, or another easy acceptable loading area. No inside pickups are permitted. Some additional charges may apply if your pickup conditions or area are out of the regular range. If additional charges are included in the carrier's freight invoice, then it will be added and forwarded to you in our final. The following charges may occur but are not limited to: attempted pickup, debris removal, waiting time, etc.

Read more about commercial and residential pickups on our website.

II. A PRICE DIFFERENCE DUE TO DISCREPANCY ON W/M PROVIDED BY YOU IN YOUR BOOKING REQUEST AND THE ACTUAL W/M OF CARGO TENDERED TO THE SHIPMENT. It is hard to predict the precise w/m (i.e., total size and weight) on an international shipment at the time of booking. Actual w/m on your international shipment will most likely differ from those that you have provided in your booking request.

After an international ocean freight carrier's shipping terminal (CFS) will accept your boxes, crates, or pallets, the CFS sends to us the w/m verification on your shipping goods. I.e., the actual size and weight of your shipping from USA cargo. Our final invoice will reflect the w/m verified by the CFS.

If, for some reason, you will disagree with the verified w/m, upon your request, we provide you with a copy of the w/m verification in the carrier's warehouse receipt. Then you may contact the CFS and resolve the issue directly with the CFS.  

III. EXTRA-VOLUME CHARGES DUE TO PALLETIZING YOUR LOOSE BOXES.

In most cases, shipping from the USA, several loose boxes are unsafe. If you ship more than 3-5 boxes, then your shipping boxes most likely will be palletized, and your chargeable volume increases due to the palletizing. Find more about palletizing on our website.

If you palletize too many boxes, then the CFS may add a labor cost per hour.

Palletizing cost will be added to the ocean freight carrier's invoice. Amid Logistics does not markup the cost.

IV. DIMENSIONAL WEIGHT and/or FREIGHT CLASS REASSIGNMENT BY AN LTL CARRIER (applies to shipments that require line-haul and pickups).

Pickup and/or line-haul charges are based either on the Actual or Dimensional weight of your cargo, whichever is greater. 

Our system helps you to determine freight class based on the density – the one out of four characteristics. However, the shipper must consider the rest of the characteristics and change the freight class on his/her shipment if necessary. You may also call the NMFTA direct at (703) 838-1810 to reconfirm the freight class on your shipment by commodity.

IMPORTANT: THE SHIPPER IS HELD RESPONSIBLE FOR THE FREIGHT CLASS DECLARATION. OUR PICKUP/LINE HAUL PRICE QUOTES ARE BASED ON THE FREIGHT CLASS DECLARED BY THE SHIPPER. THE DECLARATION OF INCORRECT FREIGHT CLASS MAY RESULT IN PRICE SCHEDULE CHANGES.

V. OPTIONAL $35 FEE FOR FILING SED (U.S. SHIPPER'S EXPORT DECLARATION). According to U.S. customs regulations, all export shipments MUST be declared to the U.S. Census Bureau by filing a SED in ACE at https://ace.cbp.dhs.gov

Exemptions from filing SED (most common):

  • International shipments of the total declared value of less than US$2500.
  • Domestic U.S. shipments (to Hawaii, for example). However, SED required on shipping from the USA to Puerto Rico as well as on shipping from the USA to the Virgin Islands of the United States.

International shipments without SED (if not exempt) cannot be released to the export.

Our online booking form provides options on filing SED:

  1. Shippers may file SED by themselves. We must receive ITN BEFORE cargo is delivered to the international ocean freight carrier's freight terminal (CFS).
    OR
  2. We may file the SED on shippers' behalf based on the commodity description provided for the fee of $35 up to two Harmonized Tariff numbers. $15 per Harmonized Tariff number after that.

You may find more about SED on our website. 

 
VI. SET OF ORIGINAL INTERNATIONAL SEA FREIGHT BILL OF LADINGS (IF REQUIRED).

Most shipments with us are on express releases.

Express = telex release = surrender means that in your shipping from the USA, you do not have to provide a set of original international sea freight Bill of Ladings to recover your goods at the destination. International ocean freight shipments on express release should be released at the destination upon providing a copy of the Bill of Lading received from us via email. No originals required.

However, several countries around the world, particularly Argentina, Brazil, Ecuador, Certain countries in Africa, do not accept express release bill of ladings. Ocean freight carriers should notify us at a time of issuing the Bill of Ladings. If a set of originals required and cannot be generated at the destination, we will mail you the set of originals. USPS First Class Mail within the USA/Canada is free. Expedited or international mail must be prepaid. If you request a set of original Bill of Ladings in your international shipping from the USA to countries that DO accept express release, then a $50 fee will be added on top of the cost of postage.

You may read more about the Bill of Lading on our website on this page.

VII. PORT OF ENTRY FEE. Most of the time, this fee is associated with international shipping from the USA with transshipments, i.e., your sea freight Bill of Lading shows that a port of discharge is different from the final destination. The fee included in destination charges. 

VIII. DESTINATION CHARGES. ALL INTERNATIONAL SEA FREIGHT SHIPMENTS ARE SUBJECT TO DESTINATION CHARGES. Destination charges (sometimes called local charges) occur at the destinations. Therefore they are not considered freight charges. These charges vary depending on the destination country's import regulations, the port of entry, ocean freight carrier, and carrier's destination agent. These charges ARE NOT included in ocean freight quotes obtained in our online freight calculator, and on account of the consignee as a U.S. Freight Forwarder AMID Logistics does not connect to destination charges in any way. Destination charges can be assessed on/after the day of entry of shipped goods to the Commerce Zone of the destination country. The consignee must clear their sea freight shipment with the customs and pay all costs related to the cargo release(s) directly to parties involved in the cargo recovery.

In general destination charges include (but not limited by): 1 - Destination Country Government (Customs) related charges, i.e., duty and taxes (if any), harbor fees, fee on entry filed by a destination Customs Broker, etc.; 2 - Destination terminal(s) handling charges (THC) and other charges related to cargo de-consolidation at the destination; 3 - 'Door delivery' charges (if consignee requests a 'door delivery')*.

  • *There is no 'door delivery' service offered. Cleared with destination country Customs and released by the destination terminal, cargo must be self-picked up from the destination freight terminal by the consignee. Most ocean freight carrier’s destination agents/terminals offer delivery service for an additional cost. Otherwise, the consignee may hire a local cartage company to arrange a pickup of released goods from the terminal to be delivered to the door of the consignee.

NOTE THAT A PART OF OR ALL DESTINATION CHARGES MAY BE REQUIRED TO BE PAID AT A PORT OF ENTREE, BUT AT THE FINAL DESTINATION. Depends on destination country's customs regulations, all or a part of destination charges must be paid at the port of entree. Then cargo will continue to travel to the final destination freight terminal cleared with customs. Otherwise, it may be transferred to the final destination in bond and required to be cleared with customs at a bonded freight terminal at the final destination. Also, note that sometimes destination charges may be divided by separate invoices related to particular parties involved in import recovery.

Destination Charges are out of control of U.S. Freight Forwarders and payable directly to parties related to import recoveries at destinations.  As a U.S. Freight Forwarder,  AMID Logistics does not connect to destination charges in any way. Guiding importers in the complexity of cargo recovery procedures at destinations is the responsibility of international ocean freight carrier's destination agents.

  • Commercial international shipments destination charges depend on the commodity.
  • Most countries do not charge a duty or tax on household goods and personal effects. However, it still subjects of all other destination charges. For personal LCL shipments, if cargo is exempt from paying the duty, total destination charges may vary from $250 up to $600 or more (in the local currency). For sizable shipments 6-12+ cubic meters, these charges may be comparable to destination charges on FCL (full container load) shipments - $600-$1000 or more.

You may want to check in advance with your destination country's embassy or ask a destination country's customs broker about Government (Customs) regulations on your international shipment.

Typically importer has not to be present to recover import at the destination. Follow instructions from your destination agent. Provide all necessary information and documents on your international shipping from USA remotely by phone, fax or in e-mail; pay destination charges to get release on your cargo; and, if you wish, arrange delivery of your goods to your door directly with the international ocean freight carrier's destination agent or use any local cartage company of your choice.   

IMPORTANT: All operational costs and charges until the freight is eventually recovered will be debited to the consignee, with recourse against the consigner for any unpaid charges.  

IX. DELIVERING GOODS TO THE CONSIGNEE AT THE DESTINATION (OPTIONAL). As a U.S. Freight Forwarder, we do not offer delivery service from a destination ocean freight carrier's shipping terminal to the consignee's door. Cleared with Customs and released by the destination terminal cargo should be self-picked. However, most ocean freight carriers destination agents offer delivery service for an additional cost. Otherwise, you can hire any local cartage company in your destination country and request that they pick up your released goods and bring them to your door.

X. Depending on the commodity that you are shipping from the USA, international shipment's conditions, destination country customs, etc. other specific charges may apply on irregular international shipments.

XI. SHIPPING FROM USA A PARTIAL CARGO. COMBINING TWO OR MORE CARGO DELIVERIES/DOCK RECEIPTS INTO ONE SINGLE SHIPMENT/BILL OF LADING

In respect of AMID Logistics, LLC's economy LCL service, partial shipments are several smaller cargo deliveries that need to be combined in one single international LCL sea freight shipment for the shipping from the USA overseas. An example can be several smaller U.S. eBay or Amazon purchases, delivered a particular address in the USA, to be consolidated in one single international LCL shipment.

Each LCL shipment (and the shipment's booking and reference number) is related to one single cargo delivery (and related to the delivery dock receipt from ocean freight carrier's terminal - CFS). Each cargo delivery to CFS will be automatically released to be shipped to the destination without any additional notices.

Important: Some international ocean freight carriers do not offer partial shipments service. Partial shipments may be subject to international sea freight carrier's fee (if applicable). If a partial shipment is not approved by AMID Logistics, LLC, at a time of booking, then every single cargo delivery to CFS will proceed regularly, such a single shipment.

If a shipper needs to combine two or more cargo deliveries into one single shipment/bill of lading, then it must be requested at a time of booking and approved by AMID Logistics, LLC, in an email. If approved, then partial shipments are subject to AMID Logistics, LLC partial shipments fee $35 per every single additional cargo delivery (dock receipt) on top of the first delivery. Direct sea freight carrier's storage, handling, documentation fees may apply.

Note that shipping from the USA an LCL partial cargo fits for shipping considerably sizable cargo.  Do not confuse LCL partial cargo with a consolidation of small packages into one box like MyUS.com.
 
Typically SHIPPING PARTIAL CARGO LCL IS LIMITED BY UP TO 3-5 DELIVERIES WITHIN 10-25 DAYS to the same ocean freight terminal (CFS) under the same booking. If several deliveries or/and the time limit will be exceeded, then significant storage, handling, documents, etc. charges may apply.

For more details regarding partial international LCL shipments, please contact AMID Logistics, LLC, in advance.

 

13. Charity shipments from the USA / FAQ

The answer is yes; you may arrange an international charity shipment for shipping from the USA overseas. However, after your donation arrives at the destination, the consignee (a recipient of the donation) may be unable or may not want to pay destination charges associated with the recovery of the donation. 

Furthermore, officials in certain countries, particularly in South Africa and/or landlocked countries that receive ocean freight via South Africa, may deny entry as long as the commodity is described as a charity shipment, donation, free aid, used or second-hand goods, etc. 

Shipping from USA second-hand clothes, books, etc. is prohibited in South Africa. Shippers must firstly apply for an import permit with the International Trade Administration Commission (ITAC) before instructing an international shipping company to ship second-hand goods.

If you are shipping from the USA an international charity shipment, then before doing so, please wisely consider the following situations on your charity shipment:

  1. The recipient (consignee) of your charity shipment may not pay destination charges even though you have already transferred to his money to pay for the release.
  2. You may be involved in a bureaucratic correspondence with the destination country's officials to get an approval on the entry of your charity shipment to the destination country. Keep in mind that, if occurred, then you cannot avoid customs penalties and carrier’s storage fees on your international charity shipment due to a delay with the entry.
  3. If you fail to have the shipping from USA goods released, be prepared to pay all charges associated with the return of your donation back to the USA or pay charges on the destruction of your charity shipment.    

Often, as soon as an ocean freight carrier has recognized that you are shipping from the USA is a donation, having a bad experience with charity shipments, they may inform you that your international charity shipment must be shipped on DDP (Delivery Duty Paid) basis with all destination charges prepaid. In this event:

  1. A commercial invoice must be presented to the ocean freight carrier’s destinations agent before your international charity shipment is tendered at the origin to estimate total destination charges. Note that it may take time and may not be free of charge. 
  2. Actual destination charges may differ from the original estimate. Typically it has to be pre-paid based on the estimated cost plus 15-30%. 
  3. If actual destination charges exceed the initial estimation, the consignee will be expected to pay the difference. If not paid, then the initial funds will be placed towards the destruction of the international charity shipment.

To conclude, we believe that God blesses your kindness. However, an incorrectly planned international charity shipping from the USA may result in problems for all parties involved in the shipment. Please make your donations prudently. 

 

14. How can I cancel my shipment? / FAQ

I. For new customers, shipments with unpaid deposits will not be processed. There is no obligation to cancel a shipment with an unpaid deposit.

II. If a security deposit is paid and shipment canceled before cargo tendered to the shipment, the customer will be refunded, less processing fee:

  • $35 on LCL shipments;
  • $75 on FCL  shipments;
  • $160 on Cars in containers, RO-RO and Break Bulk shipments.

III. After the cargo is submitted to the shipment, but still at the origin and can be returned, then we will request the carrier to put the shipment on hold. The customer will be refunded after his/her written confirmation that goods are taken back. $75 processing fee plus any carriers charges accrued on this return (if any) are on account of the customer.

IV. After a direct international ocean freight carrier had processed a shipment and the shipment cannot be returned to the shipper, i.e. cargo is on the way to the destination: consolidated in the container, entered in international ocean carrier's container yard or pier to be loaded aboard a vessel, etc a refund cannot be provided.

V. ROLLOVER FEE: Missing scheduled cut off (latest delivery)/pickup day: If the cargo has not delivered to a shipping terminal on the intended delivery day as requested by the customer at a time of booking, then we will roll the shipment over to the next available vessel without additional notice. Rollover fee may apply on each rollover:

  • LCL shipments: $35 per rollover. It does not apply to the 1st rollover. It begins from the 2nd rollover. Attempt pickup fee (if pickup requested) may apply.
  • FCL, Cars, RO-RO and Break Bulk roll over charges will be calculated on a case by case scenario depending on carriers roll overcharge and circumstances of a particular shipment.

VI. PAYPAL REFUND FEES: Fee on payments done via PayPal.

Beginning on October 11, 2019, PayPal does not return fees from original transactions. Then all refunds via PayPal are subject to original transactions fee 3.79% / $10 minimum on the refund amount.

Payments via PayPal are limited by $750 on the total shipping cost. Payments above $750 on total shipping cost done via PayPal will be considered not valid and refunded via PayPal less original transaction 3.79% / $10 minimum plus $50 refund processing fee.

VII. SMALLER REFUNDS UP TO $25: Our operational cost for refunds completion is $25. Then refunds toward small discrepancies in our invoices up to $25 may not be processed. If a customer insists on a smaller refund of $25 or less, then an inquiry must be emailed to us. Then we will consider the refund on a case by case scenario.

VIII. NSF: Insufficient funds fee (returned/bounced check) is $50.00

 

15. What if I don't pay your invoice? / FAQ

If a new customer does not pay a deposit, then shipment cannot be processed. Customers with settled credits processed as agreed.

As soon as shipping goods will be departed from the USA and ocean freight carrier's express release bill of lading generated, on/in a few days after the ETD, we email to a party responsible for the shipment our invoice less a deposit already paid. Payment due is upon receipt of the invoice.

NOTE: IF OUR INVOICE NOT RECEIVED IN A FEW WORKING DAYS AFTER THE ETD, THEN DO NOT HESITATE TO CONTACT US TO CLARIFY.

We may email a few reminders. If our invoice not paid after the final reminder, then we will consider such shipment a 'risky shipment.' The late payment fee will apply. The late payment fee is 3% per day on the total due in the invoice / $200 minimum, whichever is greater.

If not paid within 10 (ten) calendar days after the late fee applied, in addition to the late fee, we may cancel express release on the shipment. As a result of the express release cancellation, the consignee will not be able to recover their goods at the destination unless they receive from us a set of original bill of ladings. Expedited mail with the set of originals costs USD$200 aside on top of other charges related to issuing the set of originals. We will NOT take any responsibilities on any storage, demurrage, and/or other charges connected to delays with the cargo release. We will NOT take any responsibilities on any charges connected to any delay of the freight at any point on its way to the place of the release. Insurance will be canceled as unpaid at the time of express release cancellation as well.

If not paid within 15 days from the day of the arrival to the destination, the international shipment may be considered abandoned, i.e., requested to be destroyed or re-consigned and repossessed and sold on the action to cover expenses related to the freight, storage, demurrage, etc. charges. U.S. and destination security officials will be notified, and additional fines levied.

NOTE: UNLESS OUR INVOICE IS PAID, WE WILL NOT BE ABLE ASSISTING THE SHIPPER AND/OR CONSIGNEE ON THEIR SHIPMENT.

 

16. What documents should I submit? / FAQ

See the answer on this web page

 

17. I’m not in the USA. I ship remotely. / FAQ

See the answer on this web page

 

18. The policy on PayPal payments / FAQ

When you pay for your shipping from the USA, payments via PayPal are limited by US$750 ON THE TOTAL COST OF THE ENTIRE SHIPMENT. Payments (full or partial) that exceed US$750 on total must NOT be done via PayPal, but by a U.S. bank check (drafts of U.S. bank checks accepted), money order, direct bank deposit or via Western Union. We reserve the right to refund unauthorized payments done via PayPal less transaction fee 3.79%/$50 minimum without notice.

Payments on your international shipping from the USA by credit card via PayPal must pass CVV and full AVS verification. If a payment has been accepted by and settled in PayPal, but the AVS did not match and/or CVV is not passed, then we reserve the right to refund the payment to the credit card holder less PayPal original transaction fee 3.79%/$10 minimum plus $50 refund processing fee without notices or request an additional confirmation(s) and/or verification on this payment. In certain circumstances, even though an online payment had passed CVV and full AVS verification, we reserve the right to request additional confirmation(s) and/or verification of such payment.

A CONFIRMATION TOWARD PAYMENTS VIA PAYPAL: To secure funds transferred to our account via PayPal, before issuing an ocean carriers bill of lading we will need a reply email from the payer that the payer clearly understands that the ocean freight bill of lading is our final document on his/her shipment. It is the title on shipped goods and proof on the transfer of the ownership on the shipped goods to the consignee in the ocean freight bill of lading (recipient of shipped goods).

This reply email confirms that after receiving the ocean freight bill of lading, our shipping service provided is completed as agreed. All parties that may be connected to these payment(s) on the shipment done via PayPal will consider this email the receipt on this payment(s) with the payer's signature in it.

If for any reason, the payer will not agree, then he/she may re-pay all PayPal transactions by a U.S. Bank check or wire funds to our bank account. Inform us by replying to this email. Then, upon receipt of re-payment(s), we will notify you that the shipping from the USA is paid and fully refund-related PayPal payments at no charge.

If for any reason, we will not receive from the credit/debit cards payer a confirmation to the statement above, then the issuing of the bill of leading may be suspended. Then the shipment may be considered a risky shipment. Additional penalties will apply. Refer to Risky Shipments in our General Terms and Conditions.

 

19. Payment by copies of checks or money orders. / FAQ

To accelerate a shipment, we may proceed with a shipment upon receipt via a scanned or faxed copy of the check or money order. 

International shippers may fax or email the copy to us. We will confirm receipt of the copy in email. This copy can be considered to be the payer's authorization for electronic funds transfer. In the event of a delay of receiving the original check or money order in the mail, typically later than in 5 (five) calendar days after receiving the copy, we reserve the right to process the funds transfer based on the amount and the payer's bank info received in the copy of the check or money order.

 
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